The guitar is used, but in excellent shape. It has a few marks on it. The most noticeable is on the back there is a light scratch about an inch long and there is some lacquer wear and a black mark on the bottom of the headstock where it would sit in a guitar hanger. The guitar comes with a strap, case keys and a trem. arm. The strap buttons have been swapped for locking ones.The case is very sturdy, there is lots of marks and scuffs on the outside.